Ubisoft has acknowledged a problem that’s stopping subscribers from linking to its premium Ubisoft+ subscription service on Xbox.
The trigger is, as but, unknown however appears to have persevered for a number of weeks, with some gamers saying it has been „over a month“ or longer since they have been final in a position to entry the service on their Xbox console.
Ubisoft is reportedly providing refunds to affected gamers „since there isn’t any particular timeframe of when this challenge can be resolved.“
In an announcement to GamesIndustry.biz’s sister web site, Eurogamer, Ubisoft stated:
„We’re conscious of a technical challenge affecting a small variety of gamers’ capacity to hyperlink their Ubisoft+ subscription with Xbox and are investigating. Affected gamers might attain out to customer support.
„We are going to share an replace with impacted gamers as quickly as potential.“
Final week, Ubisoft announced a new distribution agreement with Blacknut Cloud Gaming. Ranging from this month, „a collection of Ubisoft choices“ will be part of Blacknut’s platform, which „permits gamers to entry over 500+ premium video games by way of streaming underneath a single subscription with no lock-in contract.“